Privacy Policy

Important: By submitting personal data to us and/or by using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.

Scope of privacy policy

The term “personal data” refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address.

Please note that by submitting Personal Data manually or in electronic form to us and/or by using our website or donating to us you give your consent that all Personal Data on each occasion that you submit may be processed by the National Portage Association, in the manner and for the purposes described in this privacy Policy.

1. Notification of changes to privacy policy

We are continually improving and adding new functionality and features to this Web Site and improving and adding to our existing products, services and events.

Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will (as soon as practicable) post the changes on our Web Site to notify you of the changes. We encourage you to check this page frequently.

2. Collection of personal data including email addresses

We collect the information you give us when you use our website. You may use this website to receive information about us or about training courses, or become a member of the Portage Support Hub. When you register we ask for contact information such as your name, address, telephone and e-mail address.

The information you give us is either stored manually or electronically stored in our databases in accordance with the Data Protection Act 1998 and GDPR from May 2018.

 Download our full Data Privacy Policy

3. Use of personal data

We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes.

Some of the purposes for which we process your data include the following:

  • Responding to your information requests;
  • Accepting your membership registration
  • Allowing you to contact and interact with other members of the Support Hub
  • Sending you our Newsletter and event notices

4. Unsubscribe

You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.

5. Anonymous data collected through this website

In addition to the information we collect as described above, we may from time to time use technology to collect information about your use of our website.

For example, we may use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistic about our visitors and their use of our website.

We use these types of data to improve the content and functionality of our website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.

We may, from time to time, share this usage data with our advertisers and/or underwriters.

6. Cookies

In order to collect the anonymous data described above we may use cookies. Cookies are text files placed on your computer to store the above data. For more information about cookies visit: or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

7. Disclosure of your personal data

We do not share, or distribute your Personal Data with any third parties, except where you give us permission or under these circumstances:

  • Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. (I.e. to handle mailings on our behalf).
  • We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a reorganisation, dissolution or similar event

Where possible, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.

8. Data Integrity and Security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data only for as long as is reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

The information you provide us is encrypted using Secure Socket Layer (SSL) 128-bit encryption, the most powerful available, to protect transmissions over the internet.

9. Data access and corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose (subject to exceptions where applicable legislation permits) to you the Personal Data we hold about you, for which we may make a small charge (where applicable legislation permits).

We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. No such charge will be levied for this.

Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations imposed on us.

10. Links to other websites

Our website may contain hyperlinks to other websites which are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third party websites or any association with their operators.

We do not control these web sites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any link you visit before using the site or providing any Personal Data about yourself.

11. Feedback

We welcome feedback about this Privacy Policy, If you have any questions about this Privacy Policy or comments, please contact us.